30 · Litigation and arbitration · Rappels · dommages de masse
Products liability, mass torts and consumer class actions
What assistance changes in this practice, what it does not change, and the time reduction actually observed.
Where the gain is real
Analysis of individual files in very large numbers, review of vigilance data, search for internal warnings.
Where it is slight or nil
Scientific expert evidence, hearing the claimants, crisis communications.
Observed time
−62% at constant case scope, on cases closed over the last three financial years. This measure says nothing about the quality of the outcome.
What the practice covers
- Analysis of individual files in very large numbers, on consistent criteria
- Review of vigilance data, complaints and reported incidents
- Search for internal warnings and for knowledge of the defect
- Design, manufacturing and distribution chain of the product
- Review of instructions, labelling and marketing materials
- Product recalls: scope, notifications to the authorities, follow-up